United Airlines is making an exception for military families who ship their pets on that airline when making permanent change-of-station moves, the company said Wednesday.
“We evaluated our policies and developed a special process for military families traveling on permanent change-of-station orders only,” said Mary Ryan, a spokeswoman for United Airlines.
Under the policy, military travelers on PCS orders will be able to ship their pets under United’s “PetSafe” program without having to pay an additional fee to a third-party freight forwarder, Ryan said. That fee would add $1,500 to $4,000 per pet to a traveler’s costs, according to some estimates.